The Real Smart Promise
At Real Smart Inc. we try our very best to provide our students with a fair and amiable promise. We know you will be working hard and so will we. We stand behind our courses. We are open and upfront about the policy to ensure each student feels safe and secure knowing their education and financial commitment is put in the hands of the best professional training company in this industry.
You are working hard towards the goal of passing and we want you to be ensured that if you approach the course correctly, work hard, focus on the structure we set out for you in any of the ways we offer learning but happen to fail the UBC exam, we would like to offer you the opportunity to come back a new Real Smart learning program.
Once you have purchased any of Real Smart’s Online programs including the Zoom Live Classes and Private Elite, the courses are now non refundable, non transferable and cannot be put on hold or cancelled at any time.
If a student misses zoom classes the missed classes can be made up using our online course. Or the student is welcome to hire an instructor using our hourly tutoring. If a student stops attending the Zoom Classes, Private Elite, Online it will be the responsibility of the student to pay for the course again with a 10% discount.
Fail the UBC Exam
If a student of Real Smart fails the UBC Exam, we offer a 25% discount off the current fee within 1 year of your course ending. NOTE: Proof of failure from UBC is mandatory for all students.
Bulletins are posted to the Course Resources Webpage of UBC. These may outline significant revisions to the course materials and assignments. Students are responsible for the material contained in any posted bulletins. Real Smart takes no responsibility for any changes to the course material, corrections to the course implemented through UBC. Real Smart will take every effort to ensure all material is correct and up to date. But ultimately each student is responsible for any updates UBC may implement
Use of Computers Sharing
The online course is only issued to the student who registered through us. If a student shares this information with someone we hold the right to cancel a student’s enrolment with no refund given.
1) The registered student will be billed $100 per hour for a technical member to resolve the any problems resulting from computer sharing, at the discretion of Real Smart
Copying or using the Online program in any manner other than the reason the course is intended for, is Intellectual Theft and is against the law. Anyone caught doing so will be prosecuted to the fullest of the law and will be expelled from all access to the online or in class course and no monies will be refunded.
If a student is caught using, selling, distributing, teaching, sharing, the Real Smart material, in class or online for any reason other than the purpose for which is was purchased, this is called Intellectual Theft and the student will be processed under the law. All material of Real Smart is copyrighted and trademarked. No copying, laminating, photocopying, filming, and recording of any kind it permitted. All Real Smart material is copyrighted & trademarked
If a student purchases the online program, they are permitted to use the program for their learning purposes only and is not permitted to distribute to anyone else. If a student tries to use the online program with two computers the student takes the responsibility of the program crashing and will be charged the fee of $100 per hour of our time to try to fix the problem, if possible. This may cause the students system to crash and the student may lose the course completely or pay full price again.
Behavior & Attendance
There are no recording devices of any kind permitted in any of our online programs. Attendance is taken for every zoom & private classes for our records. Real Smart respects everyone and will not tolerate any abusive or foul language or off putting behavior during any Zoom, Private or tutoring of any kind. We reserve the right to expel a student from the online program after 2 attempts to rectify the situation. If after that the student may be asked to leave the program and no refund will be issued or classes made up.
Freedom of Information and Protection of Privacy
Collection, use, disclosure and retention of information must comply with the provisions of the Freedom of Information and Protection of Privacy Act. Collected personal information will only be used to fulfill the purpose for which it was originally collected. Real Smart will not disclose information regarding student registration information to any third part without a student’s written permission. Real Smart does not take any monetary gains from any persons we refer our students to, such as Real Estate or Mortgage Brokerages, just good sound advice.
We will always let you know ahead of time if photos or videos will be taken in a zoom class and we ask for your permission first to publish what you might say about your Real Smart experience.